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Eshaan Arya
Enterprise SaaS Implementation Consultant
Summary
I lead enterprise software implementations from discovery through go-live, combining customer consulting, process design, technical coordination, and adoption strategy to deliver measurable business outcomes.
Experience
Data Analytics Consultant — Industry Practicum
Community First Bank of Indiana · West Lafayette, Indiana
Jan 2026 — May 2026
- Analyzed end-to-end banking workflows to identify bottlenecks, delays, and rework.
- Quantified cycle times, wait times, and exception drivers using workflow data.
- Provided data-backed automation recommendations through executive-ready visualizations and presentations.
Implementation Consultant
HighRadius Technologies · Hyderabad, India
Jul 2022 — May 2025
- Led 3+ end-to-end enterprise SaaS onboarding and implementation projects for Fortune 500 clients, managing discovery, requirements gathering, system configuration, testing, UAT, go-live readiness, and user adoption.
- Managed multiple concurrent, time-sensitive implementations, coordinating project timelines, client communications, risks, dependencies, and follow-up actions to support on-time delivery.
- Analyzed client financial workflows, including accounts receivable, ERP integrations, and transaction processing, to identify operational requirements and recommend appropriate system configurations.
- Supported system integrations between the SaaS platform, SAP, Oracle ERP systems, and third-party banking applications, coordinating testing, data validation, and issue resolution.
- Conducted solution walkthroughs and end-user training across client teams, addressing questions, resolving usability concerns, and improving confidence in day-to-day platform usage.
Intern
HighRadius Technologies · Hyderabad, India
Aug 2021 — Jun 2022
- Completed year-long training in Cash Application implementation, supported enterprise client delivery, exceeded automation targets, and was promoted to full-time Implementation Consultant.
Education
Master of Science, Business Analytics and Information Management
Purdue University, Daniels School of Business · West Lafayette, IN · CGPA 3.6 / 4.00
Aug 2025 — Aug 2026
Bachelor of Technology, Computer Science Engineering
SRM Institute of Science and Technology, School of Computing · Chennai, India · CGPA 8.46 / 10.00
May 2018 — May 2022
Skills
Enterprise SaaS Implementation
Requirements Gathering
Discovery Workshops
Solution Design
Process Mapping
Platform Configuration
UAT
Go-Live Management
Customer Training
Change Management
Stakeholder Management
Project Management
REST APIs
SQL
Data Mapping
Data Validation
ERP Integrations
SAP
Oracle
Microsoft Dynamics 365
MongoDB
System Troubleshooting
Python
Power BI
Excel
Business Analytics
Reporting
Process Analysis
Automation Measurement
Product Adoption
Certifications
- Microsoft Certified: Azure AI Fundamentals — Microsoft—
- SAP Certified — SAP S/4HANA Cloud — SAP—